The hands on the order line
Label Paper is run by a small team that knows the pressure of tight packing schedules, missed print runs and last minute roll changes. We work from Westmead, Pinetown and support customers in Durban, Johannesburg, Cape Town, Pretoria and Pietermaritzburg with label stock, thermal rolls and packing advice that suits the job, not just the catalogue.
Sibusiso Lourens leads the business as Managing Director. He keeps the focus on dependable supply, sensible roll planning and clear communication with customers who need labels that feed properly, stick properly and hold up in transport, storage or cold rooms.
Sibusiso Lourens sets the pace
Sibusiso Lourens oversees the bigger picture, from production flow to how orders are packed for dispatch. He pays close attention to adhesive matching, liner choice and how a label will perform on cartons, bottles, pouches or warehouse stock. If a customer needs a different core size or winding direction, he makes sure the job is checked before it leaves the floor.
- Keeps production aligned to customer order details
- Reviews roll length planning for efficient printer use
- Checks that changing pack formats still feed correctly
Sales and product fit are handled with care
Naledi Mdlalose works with customers who need the right label for retail shelves, courier parcels or manufacturing lines. She helps match face stock to the application, whether that means a matte paper face for general use, a synthetic option for moisture exposure, or a direct thermal roll for short term printing. Her strength is practical advice that saves rework and reduces wasted stock.
Johan Reddy looks after conversion and makes sure slitting, rewinding and core sizing are done to the required spec.
The support line that keeps orders moving
Ayanda Ntsele leads customer support and keeps order updates clear from enquiry to dispatch. She is often the one who picks up the details that matter most, such as whether a label needs a strong permanent adhesive for corrugated cartons or a removable adhesive for temporary sealing. She also helps customers plan label reorders so they do not run short during busy periods.
- Answers product questions in plain language
- Helps with sample rolls before full production
- Tracks changes to artwork size, roll length and dispatch notes
Planning, packing and delivery detail
Megan Moonsamy handles production planning and keeps the work lined up so rolls are made, inspected and packed without unnecessary delays. She balances stock requirements with the realities of South African supply chains, where a delayed delivery or a power interruption can upset the whole schedule. Her job is to keep the flow steady and the packing right for transport to Durban harbour routes, Gauteng depots and inland customers.
Themba Kotze manages dispatch and makes sure each carton is labelled, packed and loaded for the journey. He checks that rolls are protected from dust, compression and moisture, which matters for coastal humidity in Durban and for long hauls to Pretoria or Johannesburg. A neat dispatch process saves time at receiving and keeps the next print run on track.
The people behind the workday rhythm
The team works closely enough that questions get answered quickly and details are passed on without fuss. That matters when a customer needs custom slitting, a specific liner, a direct thermal roll for short shelf life use, or a thermal transfer roll that can take ribbon printing for tougher applications. We keep the process practical, from sample rolls through to usage review and repeat order planning.
Based in Westmead, Pinetown, the team serves businesses across South Africa with a steady, hands on approach that suits packaging rooms, retail stores and logistics depots. It is the kind of support that works best when the labels have to arrive right the first time, not after a second attempt.