The quickest way in from the form
Use the enquiry form on this page and add the practical details that help us price and plan the job properly. That usually means your product type, label size, roll length, core size, printer type, and whether you need direct thermal or thermal transfer rolls.
- Product name or use, such as packaging, sealing, dispatch or barcode coding
- Label face stock preference, if known, plus any adhesive notes for cold rooms, cartons or bottles
- Required roll dimensions, core size, winding direction and quantity
If you are not sure about one of those points, tell us what printer you use and what the label must stick to. We can work from that and advise the best match.
Where the work starts in Westmead
Our base is in Westmead, Pinetown, and we supply businesses across Durban, Johannesburg, Cape Town, Pretoria and Pietermaritzburg. We also handle orders for Hammarsdale and surrounding industrial areas where fast turnarounds matter, especially when production lines cannot wait for a missing roll.
Westmead is a practical place for label converting and dispatch because many customers need mixed order sizes, custom slitting, rewinding and pack-out on short notice.
What to include so we can check fit
For the best match, tell us the following in your message:
- Which printer model or print method you are using
- Whether you need paper, synthetic or other face stock options
- The adhesive type required for removable, permanent or freezer use
- Liner preference if you have a production line with a set unwind direction
- Any slitting, rewinding or core sizing needed for your application
Clear details reduce back-and-forth and help us check printer compatibility, roll fit and dispatch packing before anything leaves the depot.
How we handle different roll types
Direct thermal rolls suit short-life labels where heat from the print head creates the image, while thermal transfer rolls use a ribbon for longer-lasting print and better resistance to scuffing and sunlight. If you are uncertain which route fits your job, include the label life you need, the surface it will go on, and whether the labels will face transport, refrigeration or outdoor handling.
We can also assist with face stock selection, adhesive matching and repeat order planning when you have a standard format that must stay consistent across branches or packing sites.
Response times and order planning
Most enquiries are reviewed during working hours and we reply as quickly as possible with the next step, whether that is a spec check, sample roll suggestion or a production question. If the job needs winding direction, core sizing or a tighter dispatch plan, it helps to say so in the first message rather than waiting for a second round of replies.
For urgent supply into retail, logistics or manufacturing, include your city and required delivery window. That lets us line up production and packing in the right order, without wasting time on unsuitable stock.
People behind the counter and the line
Sibusiso Lourens leads the business, with support from Naledi Mdlalose in sales, Johan Reddy on conversion, Ayanda Ntsele in customer support, Megan Moonsamy on production planning and Themba Kotze on dispatch. It means your enquiry is handled by people who know the difference between a label that prints well and one that causes trouble on the line.
- Westmead Supply and Pinetown Supply for local collection and dispatch handling
- Durban Supply, Johannesburg Supply and Cape Town Supply for wider delivery planning
- Pretoria Supply, Pietermaritzburg Supply and Hammarsdale Supply for regional coordination
Send the details through the form and we will take it from there, with the right stock, size and packing notes for your order.